vivo Singapore today announced the opening of its first Experience & Service Store at 313@somerset. The new store brings together retail and after-sales service together in one location, making it convenient for customers in Singapore to access vivo devices and receive professional technical support.
A New Retail and Service Store in Orchard Road
Located at B2 of 313@somerset, the store marks vivo Singapore’s first integrated retail space in the market. Customers can explore the latest vivo smartphones, experience live product demonstrations and receive personalised recommendations from trained product specialists.
Freddy Zeng, Vice President of vivo Singapore, said: “We are excited to open our first Experience & Service Store in Singapore. Beyond showcasing our latest products, this allows us to reach and connect more closely with our customers. We look forward to welcoming everyone and offering a trusted space to discover and service vivo devices.”
Following vivo’s 30th anniversary celebrations last September, the new store reflects the brand’s continued efforts to strengthen its local presence and enhance customer support in the market.



Experience vivo’s Latest Smartphone Line-up
The store opening follows a strong year of flagship launches, including the popular X200 FE, X Fold5, V60 and V60 Lite, as well as the latest X300 Series. Customers can get hands-on with these devices and learn more about vivo’s advancements in smartphone imaging, foldable technology and design.
Dedicated after-sales service staff will also be on-site to provide device diagnostics, technical consultations and product support services, offering customers reliable assistance for their vivo devices.
About vivo
vivo is a technology company that creates great products based on a design-driven value, with smart devices and intelligent services as its core. The company aims to build a bridge between humans and the digital world. Through unique creativity, vivo provides users with an increasingly convenient mobile and digital life. Following the company’s core values, which include Benfen*, user-orientation, design-driven value, continuous learning, and team spirit, vivo has implemented a sustainable development strategy with the vision of developing into a healthier, more sustainable world-class corporation.
While bringing together and developing the best local talents to deliver excellence, vivo is supported by a network of R&D centers in Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, Xi’an and more cities, focusing on the development of state-of-the-art consumer technologies, including 5G, artificial intelligence, industrial design, imaging system and other up-and-coming technologies. vivo has also set up an intelligent manufacturing network (including those authorized by vivo), with an annual production capacity of nearly 200 million smartphones. As of now, vivo has branched out its sales network across more than 60 countries and regions and is loved by more than 500 million users worldwide.
*“Benfen” is a term describing the attitude on doing the right things and doing things right – which is the ideal description of vivo’s mission to create value for society.












